Your questions and concerns are important to us. Unfortunately, however, we cannot respond to individual e-mail inquiries about your local animal shelter because of the volume of requests we receive. We do provide answers on our web site to most of the questions we receive, so please review the following Frequently Asked Questions to find the information you need. Clicking on the question will take you directly to the information you seek. If you work or volunteer for an animal shelter, humane society, or animal control agency, please visit Animal Sheltering Online, The HSUS's web site for animal care and control professionals. If you have found a stray or injured animal, please call your local animal care and control agency. You will usually find it in the telephone book under "Animal Shelter," "Animal Control," "Humane Society," or "SPCA." The HSUS does not provide individual counseling about a pet's health. If your question is urgent and it is between the hours of 9 a.m. and 5 p.m. Eastern time, please call 202-452-1100 and ask for the Companion Animals section.
Your Local Animal Shelter
Adopting a New Pet Click here if you have a pet-related question.
If you have reviewed our online information and still have a question, please call us at 202-452-1100 or write to us at the address below. If you send us a letter, please include your phone number with your correspondence; we may be able to answer your question with a quick telephone call. Companion Animals Section The Humane Society of the United States 2100 L St., NW Washington, DC 20037 It is important to us to respond to your concerns and questions in a timely manner, and we try to respond to all written correspondence within two weeks. However, sometimes the large number of letters we receive precludes us from responding within that time frame. We appreciate your patience.
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